Our work is built around the “first rule of business” i.e. “look after your most important customers before someone else does!”
We help you stand out from your competitors (rather than stand up to them) by working as an exceptional “business partner” rather than an efficient “supplier”.
We are a highly effective implementation consultancy and are committed to transferring our tactics, tools and techniques from your boardroom, through the training room to your real world in the field.
“Ten new ideas are good but one put into practice is even better!”
We believe that the most important part of a two-day programme is “day three” and our emphasis is on your output, not just our input.
We offer one-to-one coaching clinics where your people would discuss progress with us and build actions for the future that would take them closer to achieving their key account objectives.
There are times when we are nurturing and supportive and there are times when we rigorously pursue agreed objectives.
We like to work closely and confidentially as a dotted-line member of your management team.
“People hate to be taught but they love to learn.” Therefore the active involvement of your people and ownership of any action plan is key to our process.
“KAMguru’s ideas on ‘account management as a team sport’ helped us through the minefield of 48 decision makers and influencers – in one account! The model was then used for another 19 accounts where cross-selling opportunities were identified and exploited with great success”
“KAMguru worked quickly to understand the intricacies of our market place and develop the tools needed to improve our joint venture partnerships – we saw immediate results and the KAMguru team are to be congratulated on their hard work, inspiration and enthusiasm – we could not have done it without him”
“We used KAMguru to help us develop a team-based performance culture within the business. The project helped to cement relationships, aid customer retention, motivate our managers and identify commercial opportunities within our key accounts – a great success!”
“We flew 20 of our most senior executives into Heathrow to work with KAMguru for one day on the strategic account management implications for a global account. It was a great success – we produced country and global plans and created a team of like-minded people with the competence and commitment needed to produce the desired results”
“We are a multi-national business serving airlines in 12 countries and 92 locations. KAMguru helped us to focus on the key elements in these complex and multi-site relationships – their simple but impactful tactics, tools and techniques have given Servisair a distinct competitive edge in a dynamic market place”
“As part of plans to differentiate ourselves in our market place we asked KAMguru to help us develop leaders, not bosses, and to position ourselves as business partners, not suppliers. In both cases we were successful and picked up 20% of the market over a three year period. The KAMguru team were directly involved and should be recognised as catalysts, facilitators and motivators that took us there”
“KAMguru helped us develop the skills needed to make a greater impact to sell and work at board level with our presentations and proposals. They managed to convert some very senior people to the KAMguru way of thinking – a challenge in itself – and helped us produce some fantastic, sustainable, results”
